Customer Support


Frequently asked questions about car rental

Get instant answers to the most common Rental Car questions

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Send us a specific question for our support team and we will answer you shortly by email.
Applies only for rentals in  Colombia

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Customer Service: +57 310 2001617

Use our complaint form

Alamo Rent a Car has a formal procedure to handle situations that may involve a possible conflict of interest between the employees and the Company. These situations are handled through the Internal Audit Department of the company, with the application of the corresponding law.
Applies only for rentals in Colombia